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Consilium designs, develops, and delivers effective cloud-based and on-premise software for the Cisco Unified Communications (UC) and Contact Center (CC) ...
With Consilium UniRSM™, silent monitoring and coaching can be done remotely, by dialing in from any phone in the world, without a network connection to the ...
Research outputs, collaborations and relationships for University of San Marino (UNIRSM)
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Consilium UniRSM™ is an ideal solution for remote supervisors or managers to perform real-time silent monitoring and whisper coaching of agent-to-customer ...
Consilium UniRSM™ is an ideal solution for remote supervisors or managers to perform real-time silent monitoring and whisper coaching of agent-to-customer ...