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Jul 19, 2023 · Users can leverage Service GPT to auto-generate personalized replies and automatically summarize customer interactions for future reference, ...
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Jun 29, 2023 · With some great AI developments under its belt, Salesforce has now unveiled more 'GPT' capabilities – this time for Sales and Service Cloud.
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Sep 24, 2023 · Explore the future of customer service in this snippet from our webinar. Service GPT, another ...
Duration: 5:58
Posted: Sep 24, 2023
Service AI revolutionizes how companies connect with their customers and helps service teams be more productive with generative AI. So what makes Service AI ...
Feb 2, 2024 · Salesforce Service GPT boosts the search experience for both customers and agents by surfacing a generated answer directly from the knowledge ...
Welcome to OpenAI's home for real-time and historical data on system performance.
Oct 4, 2023 · It empowers service agents and helps them handle a plethora of customer queries and support requirements without any fuzz. It not only improved ...
Salesforce Service GPT is designed to address the key challenges in customer service. It can interact with customers in real time, providing immediate, auto- ...
Generative Pre-trained Transformers, commonly known as GPT, are a family of neural network models that uses the transformer architecture and is a key ...
Jul 20, 2023 · The Einstein GPT Trust Layer collects feedback data, including if generated responses were helpful or not, and whether, for example, a service ...